Pimbee does not offer refunds for All Access memberships under normal circumstances. Once a payment is processed, it is final.
When refunds may apply
Refunds are only considered if there is a confirmed billing error caused by Pimbee’s platform (such as duplicate charges or a system malfunction).
Refunds are not given for unused time, accidental renewals, or mid-cycle cancellations.
What happens when you cancel
If you are on a paid plan and cancel, your membership continues until the end of your current billing cycle.
After that, your account moves to the fallback plan, which locks access to all deals and business details.
No partial or prorated refunds are issued.
How to contact support
If you believe there has been a billing error:
Click the chat widget in the bottom-right corner of your screen.
Start a chat and request a support ticket.
A Pimbee representative will review your case and confirm if a refund applies.
Why it matters
Our refund policy is designed to keep things clear and fair. You always control renewals by canceling before your billing date, and in rare cases of error, our support team is here to help.
Tip: Watch for the 3-day billing reminder email before each renewal. If you don’t want to continue, cancel before renewal to avoid being charged.